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  2. FAQ

FAQ

We hope you’ll find the answer to your question here! But if you’re still confused, feel free to email us at support@slash.com

Getting Started

  • What is Slash?
  • Is Slash a Cashback service?
  • Where can I use Slash?
  • How do I start using Slash?
  • Which cards does Slash support?

Purchase

  • How do I complete my purchase?
  • How do I make sure the price slashing is applied?
  • Where do I find the final price?
  • Why doesn’t Slash work in my browser and why doesn’t it appear as a payment option?
  • What does the ‘order status’ mean?
  • Why was my bank card charged even though I didn’t make an order?
  • See all 8 articles

Security

  • What are Slash’s security standards?
  • Is it safe to link my bank card to Slash?
  • Do you share data about my purchases with third parties?
  • Does the Slash browser extension collect information on me?
  • Will Slash be affected by my ad block software?

Order issues and refunds

  • How do I get a refund?
  • How long does it take to get a refund?
  • Where will I receive my refunded money?
  • How does the partial refund work?

Account and settings

  • When will the £1 charge on my bank card be refunded?
  • How do I change the bank card linked to my Slash account?
  • Why can’t I link my bank card?
  • How do I delete my Slash account?
  • Can I use my PayPal account to buy with Slash?
  • Why do you need my phone number?

© Slash

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