Order status is a status of your purchase. Here are the 3 statuses that you can see in your Slash account.
- Status ‘Completed’ means that your purchase was successful.
- Status ‘Cancelled’ means that something went wrong during the checkout process. In this case, your money should automatically land on your account immediately after.
- Status ‘Returned’ or 'Refunded' means that your order has been refunded, and Slash will return your money to your bank card within 5-12 business days. If you don't receive it, reach out to our support team via our website or send us an email at firstname.lastname@example.org.